This week we shine the spotlight on Sakshi Sahni, General Manager – Business Services at SYC Limited. Sakshi’s journey into Employment Services wasn’t something she carefully planned, but it quickly became a career she grew deeply passionate about.

Never underestimate the value of communication. Being open, transparent, and consistent with your team helps build trust, keeps everyone aligned, and reduces unnecessary pressure. When people understand the bigger picture, they’re more engaged and better equipped to support shared goals

My father had a 30‑year gap in formal employment. In fact probably longer as from the age of 19 he started a photography business in Lebanon and was also a journalist, so you can say that he had never had a traditional boss, never worked in a structured Australian workplace, never navigated modern recruitment systems, and had no recent local experience.

Empower through capability: Invest in developing leaders and critical thinkers by using questions, not just giving answers.

After 20 years in Employment Services, and 13 years consulting, training and coaching across the sector, I've come to a conclusion that some may find uncomfortable: Many Reverse Marketing initiatives don't fail because of consultant capability. They fail because of leadership conditions.

Yesterday I went to Canberra to hear more about the upcoming reforms to Australia’s mainstream employment services system. My original plan was simple: Listen to Amanda Rishworth, Minister for Employment and Workplace Relations, take notes, go back, and write an article explaining what the reforms are and what they could mean for the sector. But the article did not go to plan.

I'm an accidental leader. I never planned any of this. But I've come to believe that doing meaningful work with good people, in service of something bigger than yourself, is about as good as it gets. That's what keeps me here.

This Week's Spotlight - Souzan Asfour 1. How did you get your start in Employment Services? While working in retail, my life took a new direction when my second child, Nabil, was diagnosed with autism. My focus naturally shifted toward understanding how best to support him, especially as he grew closer to entering the workforce. With little initial knowledge of the disability, I was motivated to learn and grow alongside him. This journey led me to the employment services in

With the rollout of the new Inclusive Employment Australia (IEA) program which is going to replace DES on the 2st of November, we’re being asked to rethink how we approach employer engagement. It’s no longer just about filling vacancies from job boards. It’s about cr

I remember it like it was yesterday. It was around 2011, and I went out to reverse market for the day. I was stocked up with business cards,

Being an employment consultant is an incredibly fulfilling job. The opportunity to positively impact someone's life by assisting them in...

When making an employer cold call or visit, it is crucial to be prepared both mentally and in terms of practice and knowledge. For some...

When it comes to business development it's common knowledge that people prefer to do business with those who they know, like and trust.

Increase your job placement outcomes, connect job seekers with suitable employers, and help more people into work by implementing the follow

Today is International Day of People with Disabilities. So I thought to write about one of my passions, ‘Disability Employment.’

When I was working as an employment practitioner, I had several job seekers who fit into one or more of the following categories when it

For many employment practitioners, making cold calls to employers is often a dreaded chore. However, I've seen many who enjoyed it, because

Many times, employment consultants have the contact details of an employer or hiring manager, but only try to reach them once or twice.

Most of us have had the experience of when a job seeker lets us down. Perhaps this person does not show up to the job interview or their fir

When it comes to reverse marking it’s important to be continually reaching out to employers. Here is a list of things that get in the way of